About Medical Recovery Services

Pat Palmer - Medical Billing AdvocacyMedical Recovery Services, Inc. (MRS), based in Salem, Virginia, was founded in 1994 by Pat Palmer. She is nationally recognized as a leading expert in healthcare billings and insurance reimbursements, and as a highly regarded healthcare cost containment consultant, lecturer, author and patient advocate with over 20 years of experience in auditing medical bills. She is often quoted in national media.

Pat also founded Medical Billing Advocates of America, Inc. (MBAA), a national associated of professionals dedicated to protecting and serving public interest by increasing awareness, providing training and education, and advocating fair and reasonable pricing, and true and accurate charges for all health care. MBAA is one of the nation’s leading experts in healthcare advocacy.

While our primary offices are in Virginia and Pennsylvania, we are able to call upon a wide range of strong expertise through our executive management offices in California and Missouri.

We have the capability to handle a review of any medical or insurance bill you may have. Our in-house resources include Nurses with first-hand experience covering most clinical settings, as well as certified legal nurse consultants in specialty fields who are experts in reading medical records, conducting in-depth medical reviews, and detecting fraud and abuse activities.

We also have former members of hospital administrative and physicians staff. Our insurance expertise includes fraud investigators and managed care professionals with experience in insurance and who specialize in assessing contract performance by insurance companies.

Our staff includes AAPC certified coders and medical billing professionals with extensive knowledge of federal billing compliance regulations, AMA guidelines for providers and facilities, as well as a person who is an accreditation and licensure consultant, CPC-H and RN. We also have staff qualified to serve as an “expert witness” in court who have taught advanced medical coding and ICD-10-CM diagnosis coding, Medicare regulations, compliance and medical necessity, and who have served as speakers for the AAPC, MGMA, MD Liaison and other professional organizations.

Our Expertise

Medical Recovery Services resources include: nurses, case managers, certified coders, and other billing personnel, insurance fraud investigators and managed care professionals, former members of hospital administrative staffs, and physicians.

 

Medical Expertise

Nurses with first-hand experience covering most clinical settings as well as certified legal nurse consultants in specialty fields who are experts in reading medical records, in-depth medical reviews and detecting fraud and abuse activities. Former members of hospital administrative staff and physicians.

 

Insurance Expertise

Fraud investigators and managed care professionals with experience in insurance and specialize in assessing contract performance by insurance companies.

 

Coding/Billing Expertise

AAPC certified coders and medical billing professionals with extensive knowledge of federal billing compliance regulations and AMA guidelines for providers and facilities.